Recent Posts

Commercial Fire Job at Furniture Store

10/7/2018 (Permalink)

One of the most devastating things a business can experience is a fire. In fact, over 70% of businesses involved in a major fire never reopen. When a fire affects a shopping center or strip mall the impact can be widespread. Obviously, the business where the fire originated will have an uphill battle to climb when it comes to structural recovery.  When the fire department leaves business owners are left with a smokey, soot filled space, with hundreds of thousands of gallons of water covering all the contents that are left behind. Not only is the space where the source of the fire impacted, but the stores around them can have secondary damage as well.  

Recently SERVPRO of Southwest Jefferson County was called to a furniture store that had experienced smoke and soot damage.  It was affected by another business in the same shopping center that had caught fire.  Our crews had the daunting task of removing all the furniture from the 26,000 sq. ft. showroom.  The furniture removal alone took days.  After the showroom was emptied our crews had a checklist of work to do in order to get the store back in operation.  

Here are some of the things we take into consideration during a smoke/fire mitigation and restoration job:

  • It's very important to always clean up soot and smoke damage after a fire as soon as possible. In the combustion process, soot and vapors get carried by the air to different surfaces in a property. It is at this time that they get deposited. This will happen until the process of combustion ends, which is when soot gets piled onto surfaces in layers. When the fire damage technicians come to your property, the residue from the soot becomes difficult to remove.
  • Removing odors: Technicians will remove any trash that causes the odor and can recontaminate areas that have been cleaned.
  • Cleaning: Surfaces and items will get cleaned at this time.
  • Deodorization: A deodorizing gas will combine with chemicals that cause the smoke smell.
  • Sealing surfaces: Surfaces will get sealed so that the odor gets trapped and the chances of recontamination remain small. 


When you have home or commercial fire damage it's important to know how the damage from a fire can affect your home,  business, and your possessions.  Learning about the cleanup process will help you understand why calling the experts at SERVPRO of Southwest Jefferson County is the logical choice.  For more information regarding fire damage please call (502) 933-6005 or visit this link

Mold damage can be sneaky!

10/7/2018 (Permalink)

Mold can begin to form in your house if there is a leaky pipe, window condensation or recent flooding. These conditions along with a humidity level between 30% - 50% makes for the prefect atmosphere for mold to grow.

Some people have mold and they aren’t even aware.  Such as this picture of a job we did after hurricane Irma in an apartment building.  This person had a previous water damage that they didn’t know about and when Hurricane Irma hit and the water came into their home SERVPRO of Southwest Jefferson County was there to help them repair the damage.  As we were pulling up the hardwood floor, we found Black Mold under the subfloor.

The odor was so bad that other apartment owners were coming into the hallway to ask us what the smell was.  SERVPRO was able to remove the effected floor, dry and treat the floor to prevent mold from continuing to grow, as well as remove the terrible odor.  This is something that we all need to keep in mind because you never know what is growing in your home.

During the month of October, SERVPRO is speaking to our customers about preparing for the winter season.  We are bringing Duct Cleaning to their attention because mold can, and does, grow in your air ducts.  As winter approaches and you turn on your furnace, this makes a breeding ground for mold which can cause numerous health issues.

If you want to ensure a healthy home this winter season, reach out to SERVPRO of Southwest Jefferson County at (502) 933-6005 about scheduling a Duct Cleaning for your home.

Commercial Loss? Not a Problem For SERVPRO

9/5/2018 (Permalink)

Forklifts are driving force that make all the heavy lifting easy in the distribution and manufacturing world. However, there are roughly 85 forklift deaths and 34,900 serious injuries each year due to forklift accidents (data from 2007), according to the Occupational Safety and Health Administration (OSHA).  

Recently, SERVPRO of Southwest Jefferson County got a call from a company that distributes auto parts for a major American car manufacturer.  Apparently, a careless forklift operator struck a sprinkler line which unleashed 60,000 gallons of water into the warehouse.

SERVPRO of Southwest Jefferson County was called after the warehouse manager said the water ran for 40 minutes flooding over a quarter of the facility.  When crews arrived we scoped out the situation and began the process of extracting the water from the warehouse floor.  We also had to extract water from carpet inside the main office area.  

Whether it is a residential loss or a commercial loss, SERVPRO of Southwest Jefferson County is the company people call when they need a quick response because SERVPRO is faster to any disaster.

Mold Cleanup and Restoration

9/5/2018 (Permalink)

Mold can quickly grow with only a slight rise in humidity. Many homeowners find themselves struggling to combat the smells and odors mold produces on an ongoing basis. This will never win the battle against mold. The spores can remain dormant for extended periods of time; mold is a tough enemy to conquer.


Another reason mold is so difficult to eliminate is because the spores are so tiny, they can become airborne, and then settle almost anywhere. They are carried by air currents, insects, and even on your pet's fur. In Halcyon, mold damage can take place in any home or office. The effects can range from discoloration of walls and ceilings, ruining of books and papers, (including important documents, items printed on low-acid paper, and photographs), and also causing carpets and other textiles to smell musty. 

Understanding Mold is the First Step in Eliminating It 

Mold is not a virus or bacteria, but it is still a pathogen that can cause adverse health effects. This is because it can be breathed in, come in contact with your skin through different ways, such as wearing clothing that contains mold, or from sitting on upholstered furniture that is saturated with mold. Mold is not only what you can see visibly, but also the spores that are released into the air. This is what can cause the musty odor many people associate with mold growth

If any spores are left behind after cleaning, it is only a matter of time before it will begin to grow and spread through your home or business again. Not only must any excess humidity be removed and things aired out, all possible areas that may contain spores need to be professionally cleaned. SERVPRO professionals are technicians and specialized cleaning crews who have had extensive training in the clean-up and elimination of mold and its spores. Having IICRC training and certification prepares us for heavy mold infestations that can ruin many of your belongings. 

If You See Signs of Mold,
Call Us Today – (502) 933-6005

It Doesn’t Cost a lot to be Prepared

8/28/2018 (Permalink)

It is no secret that many families and individuals are looking to cut back on spending. But with the frequency of disasters, both natural and manmade, can you afford not to be prepared? Preparedness doesn’t have to cost an arm and a leg.

September is National Preparedness Month, and we are asking you to help your family and friends prepare for whatever may come.

Here are a few tips* on how you can protect those that matter to you without spending a fortune.

• Make a Plan. Work with you family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. You can download Family Emergency Plan templates www.ready.gov/make-a-plan

• Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace.

• Check Your Policy. Review your insurance policy annually and make any necessary changes – renters, too! When a disaster strikes, you want to know that your coverage will get you back on your feet.

• Make a Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don’t forget to keep supplies at work and in your car. Sample Ready Lists can be found at www.ready.gov/document/familysupply-list

• Plan Your Purchases. You can save money by thinking ahead. Don’t buy preparedness items just before a storm when they’re expensive and supplies will be in high demand. Buy items at the end of the season when you can get good deals.

• Shop Sales. Shop at sales and used goods stores. Buy preparedness items throughout the year, instead of all at once, and you won’t notice the cost as much.

• Make Sure it Keeps. Store water in safe, containers. You don’t need to buy expensive bottled water, just make sure your water containers are disinfected and airtight

• Request a Gift. We all get things we don’t need. Suggest preparedness supplies as gifts from your friends and family. It just might save your life.

• Trade a Night Out. Trade one night out to fund your 72-hour kit. Taking a family of four to the movies can cost upwards of $80. Just one night staying in could fund your Ready kit.

• *The best tip: start now. Take small steps toward preparedness and before you know it, you will be Ready!

SERVPRO- A Full Service Restoration Company

8/27/2018 (Permalink)

This year has been one of the most active years for severe weather the Commonwealth of Kentucky has experienced in years.  From the deep freeze we experienced in January, to the flooding from heavy rains from February- August, SERVPRO of Southwest Jefferson County has been there for businesses and homeowners through each and every storm. 

The Majority of people who are familiar with SERVPRO know us as a Fire and Water Restoration and Cleanup Company. What they don't realize is that SERVPRO of Southwest Jefferson County is a full service restoration company.  Not only are we faster to any disaster, but we can facilitate the rebuild on every job. 

So what does that mean to our clients?

It means dealing with one company throughout the whole process.

For example: A client has a sump pump that fails due to a power outage from a strong thunderstorm. Within a couple of minutes water has spread across the basement, and within an hour the client has several inches of water in their basement.  SERVPRO of Southwest Jefferson County is dispatched to the clients house to extract the water, remove damaged trim and drywall, and set air movers and dehumidifiers so the drying process can begin.  In many cases other restoration companies take care of the extraction, tear-out, and drying.  The client is then task with choosing another company to come in and replace the drywall and trim that was torn out, which can be annoying and overwhelming.

SERVPRO makes the process seamless because we do it all from start to finish.  Our construction division works side by side with our production teams and when the drying process is complete we come in and do all the put back.  Clients love working with SERVPRO because we are a one stop shop.  Which means dealing with one company who coordinates everything takes all the pressure and emotion off the clients plate. The next time you experience a commercial or residential disaster call SERVPRO of Southwest Jefferson County.  We are a true full service restoration company.

City Sewer system failure

8/23/2018 (Permalink)

Like most metro cities throughout the United States, Louisville, is dealing with an aging sewer system which dates back to pre Civil War times. MSD has addressed that there is an issue and say repairs are needed throughout the city. 

A couple of weeks ago Louisville had moderate rain fall, but nothing that would be a cause for concern.  Unfortunately, a local company in the downtown area had a major water issue due to a sewer line collapse.  A major drain outside the basement of the building was rendered useless and the water had nowhere to go. The drain, located in a recessed courtyard, filled up with water several feet of water until it looked like a small swimming pool. The windows and door were no match for the pressure of this much water and ultimately it breached the building and flooded the conference room.

The property manager was notified by the security company that ran surveillance on the building and he called SERVPRO of Southwest Jefferson County.  We responded within a couple of hours and started the drying process while removing any wet materials. A few days later the drying was completed the equipment was gone the minor reconstruction was finished.  The conference room was back in use "Like it never even happened." Sometimes things happen that we can’t foresee, and that is why SERVPRO of Southwest Jefferson County is here to help in the event of any disaster.

Apartment Fire Damage

8/21/2018 (Permalink)

SERVPRO of Southwest Jefferson County was recently called out to a fire at an apartment community. The leasing office had experienced heavy fire and smoke damage throughout the entire building. These are some of the steps SERVPRO of Southwest Jefferson County is taking during the cleanup process.

One of the first steps is securing the building. We start by boarding up all of the windows and doors as needed. Next we implement emergency services: cut out any and all drywall affected, remove carpet and pad, extract water, and then start the drying out process. In some cases we are asked to remove and clean all contents.  Crews will work on packing out contents one room at a time. Once all contents have been inventoried and packed properly SERVPRO of Southwest Jefferson County will bring them back to our warehouse. Once back at the warehouse they will be cleaned, deodorized, and properly stored.

The next step is to start cleaning the structure that was affected by the fire and smoke. When the area has been cleaned thoroughly, we set ozone machines to eliminate any odors as some may linger even after the extensive cleaning and removing of all damaged areas. A SERVPRO Project Manager will oversee that all of the scope sheets of work have been filled out and turned in daily. When the above steps have been completed a supervisor from SERVPRO will do a walk through with the crew to make sure every aspect of the job has been completed.  The last step is to do a final walk thru with the business owner, and sometimes the adjuster, to make sure all the work is up to their standards and expectations.

Call SERVPRO of Southwest Jefferson County the next time a disaster affects you or your business.

Here to help!

8/20/2018 (Permalink)

SERVPRO of Southwest Jefferson County is ready to handle any disaster, but sometimes the word disaster is relative. We usually think of disasters as wide spread events but that’s not always the case. Recently, SERVPRO received a call from a customer who had a tree root invade their French drain, causing significant water damage in his basement. To this gentleman this was a disaster, however those of us at SERVPRO see damage like this constantly. Realizing how this event affected this customer’s life SERVPRO treated this situation with great care and empathy because to our client it was his personal disaster.

The crew of SERVPRO of Southwest Jefferson County showed up at 1:30 am ready to start the mitigation process. We started by extracting the water and cutting out the wet carpet and pad. Once the carpet was removed they set air movers and dehumidifiers so the drying process could begin. Three days later our customer’s life was back to normal and SERVPRO of Southwest Jefferson County helped another satisfied customer.

So when your personal disaster hits your family, call a company that cares like SERVPRO of Southwest Jefferson County.

Forecasters predict a near- or above-normal 2018 Atlantic hurricane season

8/13/2018 (Permalink)

Hurricane season is almost upon us and SERVPRO is ready to assist around the country when the storms arrive.  Our Storm Team has the equipment and manpower necessary to send crews before a storm makes landfall.  That way we are ready to help as soon as possible! 

For more information regarding the forecast for 2018 hurricane season visit the link below.

New satellite data and model upgrades to give forecasts a boost

NOAA’s Climate Prediction Center is forecasting a 75-percent chance that the 2018 Atlantic hurricane season will be near- or above-normal.

http://www.noaa.gov/media-release/forecasters-predict-near-or-above-normal-2018-atlantic-hurricane-season

SERVPRO of Southwest Jefferson County has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Have Storm or Flood Damage?
Call Us Today (502) 933-6005